The Buyer undertakes:

1. Provide full and correct contact details for the delivery of the ordered goods and accept the delivery or collect the goods from the post office or parcel terminal within the time limit set by the chosen parcel service, following notification from the parcel service.
2. If the Buyer fails to collect the parcel from the post office or parcel terminal within the applicable time limit, fails to accept the parcel from the courier, or provides incorrect contact details that make the delivery of the goods impossible or difficult, the Buyer shall be liable for the costs incurred by the Seller for returning the goods and/or redelivering the goods.

Ordering and Delivery

1. The delivery price, which depends on the delivery method selected by the Buyer and the delivery address provided, is calculated and displayed to the Buyer on the website’s checkout page.
2. Acceptance of the order and receipt of payment for the goods shall be confirmed by email sent to the Buyer.
3. Goods ordered and paid for by the Buyer shall be dispatched using the shipping service selected by the Buyer, to the address, post office or parcel terminal selected by the Buyer, or shall be made available for collection no later than within 1 (one) working day.

Delivery Terms

1. Goods will be dispatched to the Buyer no later than 1 (one) working day after the Seller receives the cleared payment.
2. Goods ordered for collection at the Seller’s office will be prepared for collection no later than 1 (one) working day after the Seller receives the cleared payment. The Goods will be handed over to the Buyer at a mutually convenient time agreed with the Seller in advance by email or telephone.
3. Goods made to order, where this is stated in the product description, are produced and dispatched within 4–5 weeks.
4. The delivery time depends on the delivery method selected by the Buyer and the delivery address provided.

Returning of Goods

1. Any defects in the goods sold shall be remedied, and defective goods shall be replaced and/or returned in accordance with the Retail Trade Rules approved by Resolution No. 697 of the Government of the Republic of Lithuania of 11 June 2001, “Retail Trade Rules”.
2. The Buyer, being a natural person, has the right to withdraw from the Sale and Purchase Agreement within 14 (fourteen) days without stating a reason, except in the cases provided for in Article 6.228¹⁰(2) of the Civil Code of the Republic of Lithuania. The Buyer may withdraw from the Sale and Purchase Agreement provided that the goods have not been used or damaged and have not lost their merchantable appearance (including intact labels and protective films, where applicable), except in cases involving the return of defective goods. The Buyer may alter the appearance of the goods or their packaging only to the extent necessary to inspect the received goods. The Buyer must exercise the right of withdrawal responsibly and return the goods in their original packaging, in good condition and with all components intact. In the event of withdrawal, the Buyer shall be liable for any reduction in the value of the goods resulting from actions that were not necessary to establish the nature, characteristics and functioning of the goods.
3. The withdrawal period expires after 14 (fourteen) days from the date on which the Buyer or a person designated by the Buyer, other than the carrier, receives the ordered Goods. The Goods must be returned to the Seller no later than 14 (fourteen) days from the date on which the Buyer notified the Seller of the withdrawal. The Goods shall be returned at the Buyer’s expense and risk by delivery to the Seller’s registered office or to a post office agreed upon in writing with the Seller in advance. The Buyer is responsible for ensuring that the Goods are properly packed for return shipment.
4. Payment for the returned Goods, excluding the amount paid by the Buyer for delivery, shall be refunded within 7 (seven) days of receipt of the Buyer’s notice of withdrawal. The money shall be refunded using the same payment method used by the Buyer to make the original payment.

Payment Methods

1. You can pay using the secure KLIX payment method developed by Citadele Bank. KLIX allows you to pay by card, directly from your bank account, or in instalments after receiving a financing offer.
2. KLIX Pay by Card – VISA and Mastercard payment option. When making a payment for the first time, the Buyer may agree to save their card details in the KLIX application. If the Buyer agrees to save the card details, subsequent payments using KLIX on participating websites may be completed faster, as the card details will already be available. The KLIX card payment system complies with the requirements of the Payment Card Industry Data Security Standard (PCI DSS).
3. KLIX Payments from Your Bank Account – a fast and secure payment method that allows you to pay for online purchases. To make a payment, select your bank, log in and confirm the payment. KLIX provides a secure bank payment initiation service in accordance with applicable European Union payment services legislation.
4. KLIX Pay Later enables e-shoppers to buy today and pay later. KLIX Pay Later financing terms include: entering into a financing agreement within a few minutes; financing the price of an item or basket of items from €200 to €7,000; splitting the order amount into equal monthly instalments; purchasing with or without an initial down payment; and becoming the owner of the product immediately upon purchase on a Pay Later basis.
5. By selecting KLIX Pay Later, e-shop visitors may receive offers from KLIX partner lenders, compare and select the most suitable offer, and remotely sign a hire-purchase or financing agreement.

Data Management

1. The Buyer’s personal data is processed by MB “Filterplace”.
2. By placing an order, the Buyer agrees that their personal data may be transferred to UAB Montonio Finance, UAB Omniva LT, UAB DPD Lietuva, UAB Venipak Lietuva, UAB Visas transportas, and Packeta Poland Sp. z o.o. for the purposes of delivering the ordered goods and/or processing payments.

Dispute Resolution Procedures

1. Disputes between the Buyer and the Seller shall be resolved by mutual agreement between the parties or, if an agreement cannot be reached, in accordance with the applicable laws and procedures of the Republic of Lithuania.

Seller’s Company Details

MB “Filterplace”
Company ID: 305389754
VAT ID: LT100015623416
Address: 31 Žemaičių g., 44175 Kaunas, Lithuania
Account: LT247290099003797267 – Citadele Bank
Tel.: +370 698 00666
Email: info@befiro.com